Privacy Policy

Regen Waves (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of all individuals who interact with our organization through our website, www.regenwaves.com, and related platforms. This policy outlines how we collect, use, store, and protect your data in accordance with the General Data Protection Regulation (GDPR) and Portuguese Law No. 58/2019.

1. Who We Are

Regen Waves is a registered non-profit association based in Portugal.
Email: info@regenwaves.com
Address: Palmela
Phone: +351 935 468 750
Website: www.regenwaves.com

2. What Personal Data We Collect

We may collect the following personal data when you:

Donate: Name, email, address, payment details, and donation amount/frequency
Subscribe to our newsletter: Name, email
Volunteer or contact us: Name, email, phone number, and any other information you provide
Browse the website: IP address, browser type, device information, cookies (see Section 7)

We only collect data that is relevant and necessary to fulfill the purpose for which it is gathered.

3. Legal Basis for Processing

We process your data based on one or more of the following legal grounds under GDPR:

Your consent (e.g., for newsletters or cookies)
Performance of a contract (e.g., processing donations or volunteer agreements)
Legal obligations (e.g., financial recordkeeping)
Our legitimate interests (e.g., improving our programs and website functionality)

4. How We Use Your Data

We use your personal data to:

Process and acknowledge donations
Communicate with supporters, donors, and volunteers
Share updates about our work and events (with your consent)
Improve our website and services
Comply with legal obligations

We do not sell, rent, or trade your data to third parties.

5. Data Sharing and Third Parties

We may share your data with:

Service providers (e.g., payment processors, email marketing platforms, website hosting services)
Regulatory or legal authorities if required by law

All third-party processors are vetted and compliant with GDPR. Data is only shared when strictly necessary.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
You can request deletion of your data at any time (see Section 8).

7. Cookies & Tracking

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can accept or reject cookies via the pop-up banner on our website or through your browser settings.

8. Your Rights Under GDPR

As a data subject, you have the following rights:

Right to access – know what personal data we hold about you
Right to rectification – correct inaccurate or incomplete data
Right to erasure – request deletion of your data ("right to be forgotten")
Right to restrict processing – limit how we use your data
Right to data portability – receive your data in a transferable format
Right to object – object to processing based on legitimate interests
Right to withdraw consent – at any time, where processing is based on consent

To exercise any of these rights, please contact us at info@regenwaves.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

10. International Transfers

Although we are based in Portugal, some service providers may be located outside the EU. In such cases, we ensure that adequate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

11. Complaints

If you believe your data has been mishandled, you have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD):
Website: https://www.cnpd.pt/
Phone: +351 213 928 400

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Us

For any questions or concerns about your data or this Privacy Policy, please contact us.